Get in Touch With Us
This is the page to use if you want to reach the editorial team behind Best Offshore Casinos. We cover offshore online casinos that accept US players, and readers contact us for all sorts of reasons: a bonus term that doesn't match what we published, a payout that's taking longer than the site advertised, a question about crypto withdrawals, or a suggestion for a casino we haven't looked at yet. Below is how to get in touch, what we can realistically help with, and — just as important — what we can't.
Before anything else: if your message is about money you can't afford to lose, stop here and call the National Problem Gambling Helpline at 1-800-GAMBLER. It's free, confidential and available 24/7. We are a comparison site, not a support service.
How to reach the editorial team
Email is the only channel we run. Write to us at [email protected] and a person will read it. We aim to reply within two business days; corrections and factual disputes get looked at first because they affect what other readers see.
A few things speed up a useful reply:
- Name the casino. "The 600% offer" could be several sites. "Uptown Aces, 600% for new players" is unambiguous.
- Tell us the date. Offshore bonus terms change without notice. Knowing when you saw something helps us work out whether we're out of date or you're looking at a regional variant.
- Include a screenshot where you can. Especially for rollover figures, maximum cashout caps and withdrawal timelines.
- Say what state you're in if your question touches on eligibility. It changes the answer.
Please don't send account numbers, passwords, wallet seed phrases, full card details or copies of your ID. We never need them, and no legitimate party will ask you for them by email.
What we can help with — and what sits outside our reach
| We can help with | We can't help with |
|---|---|
| Corrections to bonus amounts, wagering requirements or time limits we've published | Releasing a pending withdrawal or overturning a confiscated balance |
| Explaining how a rollover figure, minimum qualifying odds rule or maximum cashout works in general terms | Acting as a dispute-resolution body — we have no authority over any operator |
| Suggestions for casinos, payment methods or game categories to cover | Reopening a closed or self-excluded account |
| Questions about our review methodology and how rankings are decided | Legal advice on whether you may gamble from your state |
| Pointing you toward US responsible gambling resources | Tax advice on reporting gambling winnings |
On the last two: we can explain how things generally work, but anything that turns on your personal circumstances needs a qualified attorney or tax professional. We don't give definitive legal or tax opinions and you shouldn't treat anything here as such.
Disputes with an offshore casino — realistic expectations
This is the hardest category of message we get, and we'd rather be straight with you than pretend otherwise. If a site licensed in Curaçao, Anjouan or Costa Rica delays or refuses your payout, there is no US state gaming commission you can escalate to. The sites we cover are licensed offshore, not authorized by any US state regulator, and none of the protections a regulated operator would owe you — segregated player funds, a mandated complaints process, independent dispute resolution, state-verified RTP testing — apply. We can sometimes pass a documented complaint to a public contact at an operator, but we can't compel anything and we won't promise an outcome.
What generally helps your own case: complete KYC verification before you request a withdrawal rather than after, keep the bonus terms you accepted, note the maximum cashout attached to any promotion, and keep a record of chat transcripts. Withdrawal disputes very often trace back to an unmet rollover, a game excluded from bonus play, or a payout limit the player didn't see.
Reporting a problem with an offer we've listed
Our rankings sit at the top of many pages, and we'd rather hear about an error than leave it sitting there. The offers most often flagged to us are the large headline percentages, so here's what we currently publish for the three top-ranked sites — check your message against these before writing.
Raging Bull — 410% up to $10,000 plus 50 free spins
Ranked first on our list, and the reason it's here is the size and structure of that welcome package: a high match percentage paired with a slots-focused free spins allocation, on a site that has run an RTG-style slots catalog for US-facing players for years. The figure only means something alongside its conditions — deposit-match bonuses at this level carry wagering (rollover) requirements, a time window to clear them, game weighting that usually excludes table games and video poker, and commonly a maximum cashout on winnings derived from the bonus. Read the promotion page before depositing; the terms are the offer, not the headline. Limitation: a 410% match with a $10,000 ceiling is only reachable with a very large deposit, so the advertised maximum is irrelevant to most players, and high-percentage bonuses typically come with proportionally heavy playthrough. Editorial rating 10.0 — our own assessment, not a customer-review score.
Magician Bet — 101% no wagering
Included because it answers the single most common complaint we receive by email: playthrough. A no-wagering welcome offer means winnings from the bonus aren't locked behind a rollover multiple, which removes the mechanic behind most bonus-related withdrawal disputes. That makes it the easier one to evaluate honestly. Limitation: the match percentage is modest next to the headline numbers elsewhere, no-wagering offers usually carry their own caps — minimum deposit, maximum bonus, eligible games, an expiry on the credited funds — and a smaller bonus gives you less playing room. Editorial rating 9.9.
Slots of Vegas — 375% bonus plus 50 free spins on Cash Chaser
On the list for a slots-first audience: the free spins are tied to a specific title rather than spread across the library, which suits players who already know the game and want a defined starting position. As with any deposit match, the material terms decide the value — wagering requirement, expiry date, excluded games, and any cap on what bonus winnings can convert to. Limitation: spins locked to one slot are worth less if that game's volatility or theme doesn't suit you, and the game catalog leans heavily toward RNG slots rather than a broad live-dealer or table-game offering. Editorial rating 9.7.
Other sites in our ranking — Uptown Aces, Card Crush, Zumba Cards, BetUS, Amazon Jackpots, Slots and Casino and Bets.FM — are covered on our review pages, and their headline offers carry the same caveat: every percentage comes with rollover, eligibility and time conditions you need to read in full. Note that some of these operate on a sweepstakes coin model (bonuses quoted in SC) rather than direct cash play, which is a materially different product.
Commercial relationships, stated plainly
We may earn a commission when a reader signs up through a link on this site. That's how the site is funded. It does not buy a position in our rankings, and it doesn't stop us publishing a drawback. If you believe a listing reads as though it did, say so in your email and point to the passage — that's a fair challenge and we'll answer it.
Questions about how we assess casinos
If you're writing to ask why a site sits where it does, here's the short version of our method. We research and verify publicly available information; we do not claim to have deposited, played or withdrawn at these operators, and any speed figure we quote is what the casino advertises, not a tested result. The factors we weigh:
- Payout speed and reliability as advertised — stated withdrawal processing times, payout limits, withdrawal fees, and the operator's track record as far as it can be verified publicly.
- Banking — whether cryptocurrency deposits and withdrawals are supported (Bitcoin, Ethereum, Litecoin, stablecoins such as USDT and USDC), alongside bank card deposits and bank wire or money transfer, and whether those actually work for American customers in USD.
- Game range — online slots including progressive jackpots, table games (blackjack, roulette, baccarat), video poker, live-dealer rooms, the software studios behind them, and whether RNG certification or provably fair verification is documented.
- Bonus terms — welcome bonus, reload bonuses, any no deposit bonus, free spins, wagering requirements, minimum qualifying odds where sportsbook credit is involved, and VIP or loyalty rewards.
- Licensing and transparency — where the license is held, whether the operator publishes it, and how clearly it states KYC, verification and responsible gambling policy. Some offshore sites advertise lighter KYC; that convenience can cut both ways when a large withdrawal triggers checks later.
- Practical usability — site security, customer support responsiveness, mobile casino games in the browser, and whether casino apps exist at all.
Everything on this page was fact-checked on Sep 22, 2026. Offshore terms move quickly, so if you're reading long after that date and something looks off, tell us.
Money questions we're asked most
We can't process payments — we hold no accounts and take no deposits — but the mechanics come up constantly in reader mail, so here's the general shape of it in the US market. Minimum deposits at offshore casinos are typically small; the real variation is on the way out. Crypto withdrawals are usually the fastest route advertised and often the cheapest, though network fees apply and the value of BTC, ETH or LTC can move between request and receipt — stablecoins like USDT and USDC reduce that exposure but don't eliminate platform risk. Bank cards frequently work for deposits but rarely for withdrawals, which means card depositors usually get paid by wire or crypto instead. Bank wire and money transfer are slower and commonly carry a flat fee.
Weekly or monthly payout limits, per-transaction minimums, and a first-withdrawal KYC hold are standard. Ask the operator's support for its current limits and fees in writing before you deposit a large amount — if a site won't answer that clearly, treat it as information in itself.
Beyond casino play: the other products these operators run
Several sites we list aren't casino-only, and readers sometimes email us about the wrong product line. BetUS, for example, is known primarily as a sportsbook with a casino attached, so its promotions can involve sports-specific conditions such as minimum qualifying odds — a rule that has no equivalent in slots play. Others bundle poker rooms, racebooks, esports markets or virtual sports alongside the casino, and bonus funds are frequently ring-fenced to one section. Sweepstakes-model sites such as Card Crush, Zumba Cards and Amazon Jackpots operate on coin purchases and redemptions rather than conventional cash wagering, with their own separate rules. If your question concerns a sportsbook bet or a coin redemption rather than casino play, say so up front — the terms are not interchangeable.
Eligibility, legality and age
This site is for adults aged 21 and over. We do not knowingly provide information to anyone under that age. If you're under 21, nothing here is for you.
Offshore casinos accept US players; that is not the same as being authorized to serve them. They hold licenses in jurisdictions such as Curaçao, Anjouan or Costa Rica, and no US state gaming commission or board has licensed or vetted them. A handful of states run legally regulated online casino markets with state-licensed operators; most do not, and a number of states restrict or prohibit online gambling outright. For US players, using an offshore site sits in a legal grey area, and the law is set at state level. Check your own state's statutes, and consult a qualified attorney if the answer matters to you — we can't give you a ruling by email.
Winnings may be taxable. How, and at what rate, depends on your circumstances; speak to a tax professional rather than relying on a comparison site.
If your interest is in similar overseas-licensed sites aimed at a different market, our page on casinos operating outside the UK's GamStop scheme covers a comparable structure under different rules.
Playing within your limits
Gambling is entertainment that costs money. It is not income, it won't fix a financial problem, and no bonus percentage changes the fact that the house holds an edge — you should expect to lose what you stake. Set a deposit limit before you play, never chase a loss, and don't gamble to manage stress.
Offshore casinos often provide weaker responsible gambling tooling than state-regulated operators: deposit caps, cool-off periods, reality checks and self-exclusion may be limited or absent, and they won't connect to a state self-exclusion register. If you need help, call or text 1-800-GAMBLER, available 24/7 and confidential. If you've self-excluded in your state, signing up offshore defeats the purpose of that decision — please don't.
What happens after you write to us
Your message goes to a human, not an autoresponder. Corrections are checked against the operator's own published terms and, where we got something wrong, the page is amended and the fact-check date updated. Suggestions for coverage go into our review queue; we can't commit to a timeline, but we do read them. Complaints about a listing get a straight answer, including when the answer is that we can't do anything.
If you're weighing up where to play rather than reporting a problem, take the time to read the full terms on any offer that interests you before you deposit — the rollover, the expiry and the cashout cap matter more than the headline number. There's no rush, and no offer is worth an impulsive deposit.